Target-Driven Success

The Suspire Story

Suspire is a marketplace with more than 250 brands, that exists to make a sustainable lifestyle more accessible and cultivate a community of people committed to changing the ways we consume, reducing waste and being more considerate of the environment.

Problem

A vegan marketplace that lacked consumer awareness and a strong competitive brand identity

Our Approach

We built a strong positioning strategy to communicate the story behind the brand. optimised their customer relationship management and focused on driving higher customer retention.

Result

40% increase in overall sales and improved customer engagement.

  • Through online campaigns, we effectively communicated the main offering of Suspire as a vegan and sustainable marketplace to target the right customers.  
  • We streamlined their customer experience through Email and WhatsApp Marketing strategies to drive retention and a higher Average Order Value.